NewOctave Corporation warrants all products manufactured and marketed under the NewOctave GlobalTM trade name. All hand tools* under our insignia are unconditionally guaranteed for life against defects and workmanship.
This warranty is non-transferable and is valid to the original purchaser only. NOC will repair or replace, free of charge, any tool which fails for any reason, during normal use. The original tool should be packed carefully and returned to NewOctave Corp., ATTN: QC Department @ the address below to effect this warranty - NOC will pay shipping charges to return any warrantable merchandise. If after careful examination by NOC, tool failure was a result of gross neglect or improper use (at our sole discretion), warranty repair/replacement may be denied or prorated accordingly.
88 NewOctave Loop, Box 1005 Astoria, Oregon 97103 USA
Corporate Office: 503-338-7425
noc@newoctave.com
*electronic tuners & rubber/felt tuning mutes excluded.
©2009 NewOctave Corporation. All rights reserved.