Your privacy - Our responsibility

Q: Can you guarantee that I won't be solicited once I register at your on-line catalog?

    A: Our policy is simple. NOC will pay $1,000.00USD to anyone who has been randomly solicited by email, phone, fax or "snail" mail as a result providing personal informaton to us via phone or on-line. We have a very strong aversion to unwanted solicitation and do not participate in such activities (we don't like spam or to be bothered in the middle of our dinner anymore than you do). It is also important to note that our on-line ordering systems and encryption software are both proprietary, giving us an extremely high degree of security on the Net for us and our customers. All sensitive information provided us for orders and login accounts is manually migrated into a secondary local system (and permanently deleted from our servers) which makes it virtually impossible for anyone to acquire personal information provided us - they'd have to physically break in our offices to acquire such information. We own and operate our own servers. Unlike most on-line merchants, we do not rely on an ISP to house or protect sensitive information.

    Credit card information which may be provided us over the Internet is handled through a proprietary double-ended secure SSL encryption. We do not require you to give credit card information on-line if you are uncomfortable doing so - in this case, please phone us to complete your order. It is far more important to us that our customers trust our integrity and know that this is, and will always be, purely their option as to how personal information is shared with us. Many people do not wish to divulge personal or sensitive information over the Net, no matter how much someone tells them it is safe. You may always call or fax orders and/or credit card information to us.

    If you have a question that is not addressed here,
    we do welcome your inquiries.
    We answer ALL pertinent email.

    NewOctave Corporation
    88 NewOctave Loop, Bldg. C - Box 1005
    Astoria, Oregon 97103-1005 USA
    Phone: 1-503-338-7425

    Copyright 1996 - 2010 NewOctave Corporation - All rights reserved worldwide.

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